Privacy Policy

1. Information we collect

We collect information you give us directly, such as when you fill out an inquiry, diaspora, or contact form on this site. Depending on the form, this may include:

• Your name, email address, and phone/WhatsApp number
• Your country or city of residence
• The project you're interested in and your purchase timeline
• Any additional details you choose to share in a message field

We do not collect payment card details through this website — payment for any property is made directly by bank transfer to HayProperty's corporate account, arranged with your advisor.

2. How we use your information

We use the information you provide to:

• Respond to your inquiry and send you information about relevant projects
• Follow up by email, phone, or WhatsApp about a plot or property you've asked about
• Keep a record of your inquiry for our own internal reference
• Improve this website and the information we provide to future visitors

We do not use the information you submit for automated decision-making, and we do not sell it.

3. How we share information

We don't share your details outside HayProperty Development Limited, except:

• With service providers who help us run this website or process form submissions (for example, our form-handling and hosting providers), solely to deliver that service to us
• Where we're required to by law, regulation, or a valid legal request

4. Cookies & tracking

This website may use cookies or similar technologies for basic functionality (such as remembering a form's state) and, if enabled, for analytics that help us understand which pages are useful. You can disable cookies in your browser settings; doing so may affect how some parts of the site work.

5. Data security

We take reasonable steps to protect the information you share with us. No online transmission or storage system, however, can be guaranteed 100% secure, and we can't guarantee the absolute security of information you submit to us.

6. How long we keep it

We keep inquiry information for as long as reasonably necessary to respond to you and maintain our own business records, or until you ask us to delete it — whichever comes first.

7. Your rights

You can ask us at any time to:

• Tell you what information we hold about you
• Correct information that's inaccurate
• Delete your information from our records
• Stop contacting you about a project or inquiry

To do any of these, use the contact details below. We'll respond within a reasonable time.

8. Children's privacy

This website and our services are intended for adults capable of entering into a property transaction. We don't knowingly collect information from children.

9. Changes to this policy

We may update this policy from time to time as our website or practices change. The "Last updated" date at the top of this page will reflect the most recent revision.

10. Contact us

Questions about this policy, or a request about your information, can be sent to: